A man and a woman lay side by side in bed. Who are they and how do they know each other? There is no one clear answer and that’s what makes this story interesting.
Zoey Hathaway (Williams) has been working towards her lifelong goal of being a pilot for years, but everything is thrown off-course when she unexpectedly inherits a reindeer farm, along with the dangerously handsome ranch hand Alec Wynn (Sevier). Now buried in taking care of reindeer and all the Christmas responsibilities, Zoey thinks life has delivered her a strange and cumbersome blow, and she isn't sure about Alec, who has his own ideas how best to run things. Alec, who has never had many people have faith in him, opens up when Zoey invests trust in him, and the two find themselves falling for each other. Could they both find happiness in the most unlikely of circumstances right before Christmas?
Joy Holbrook is an intuitive market researcher in DC who has captured the attention of the account's CEO and is about to get a sweet promotion, just in time for the holidays. She receives an urgent phone call from home and she rushes back to Crystal Falls, NC to help her Aunt recover from surgery and is reunited with her former crush, Ben. To keep her Aunt focused on healing, Joy volunteers to take Ruby's place with the town's legendary baking competition, the "Cookie Crawl," much to the amusement of Ben who knows Joy has absolutely no idea of the Herculean task before her. Though Joy initially refuses Ben's attempts to "co-captain," she begins to soften and let him in, all the while remembering that there truly is no place like home.